Welcome! In these uncertain times we are taking steps to protect our staff and community. Effective March 20,2020 Quincy Natural Foods and Feather River Food Cooperative will be closed to foot traffic. This decision was made to provide our staff with a safe working environment while still providing our communities with fresh organic produce, home supplies you can rely on and all the groceries you have come to love.
With this change has come the opportunity to provide our community with next day curbside grocery pick up. We are proud of our ability to enable our community to thrive during this time of social distancing. Below you will find all the information you need to utilize this new service. If you have any questions please do not hesitate to call.
We hope to have you all back in the store soon and wish you well. Thank you for taking the time to continue to support your local food cooperative!
HOW DOES CURBSIDE SERVICE WORK?
Consider us your personal shoppers. Our store associates will either collect your order over the phone or from our online platform. Once it is received they will put in the order queue for the next day. The following day our shopper associates will fill your order and contact you with a pick up time. Easy as 1...2...3 HOW DO I PLACE MY ORDER? Online We have created an online order form for both locations. Simply select the store you will be picking your order up from and follow the prompts. This is not only the easiest way to submit an order but also the most efficient. There are no wait times due to phone lines being tied up and you get an instant email response once the order has successfully been submitted. Online orders will be accepted until midnight of each day for next day fill. Online orders can be for up to 50 items!
Phone If you have a love for talking and don't mind a few minutes of wait time our staff would love to take your order over the phone. Phone orders are accepted between 10am-2pm, and will be ready for pick up the next business day. Phone orders are limited to 10 items or less.
Quincy Natural Foods Cooperative Feather River Food Cooperative (530) 283-3528 (530) 832-1642 Fax Should you prefer fax we can take your order that way too! Simply print the order form below and fax it to the store you will be picking your groceries up from the next day. Fax orders are limited to 10 items or less.
WHEN WILL MY ORDER BE READY? All orders will be ready for pick up next day after the order is placed. One of our associates will contact you to set up a pick up time once the order has been picked.
When you arrive to pick up your order park in front of the co-op and an associate will greet you. All orders must be picked up by 4pm.
WHAT DAYS ARE YOU OPEN? Quincy Natural Foods is open 7 days a week.
Feather River Food Cooperative is open Monday - Thursday and Saturday until March 31st. As of April 1st,2020 the Portola Location will be temporarily closed. We encourage all Portola shoppers to place their orders at the Quincy location until they reopen. The reopening of Portola will take place in accordance with guidance from local and state government. We hope to have staff back and doors open as soon as possible.
WHAT ABOUT MY DISCOUNT? All applicable discounts will be applied during the payment process. If you are a member you are required to provide us with your member number at the time of ordering to utilize any Member-Owner benefits.
MORE QUESTIONS OR WANT TO SHARE SOME LOVE? Should you still have questions please contact either of our stores. Our associates would be happy to help you. If you would like to share some love with our amazing staff that are making this work email firstname.lastname@example.org